FAQ

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How is the machine packed and shipped to ensure safety?

Machinery is a significant investment, so we take protection seriously. All components are securely fixed with steel wires and professional blocking to prevent movement in the container. Electronic control cabinets and sensitive parts are wrapped in waterproof vacuum packaging to prevent moisture and corrosion during sea transit. We have extensive experience in loading 40HQ containers to maximize space and safety.
What kind of after-sales service and technical support do you provide?

International trade is about long-term partnership. We provide comprehensive support including overseas installation guidance, machine commissioning, and operator training. We offer detailed technical manuals and 24/7 online troubleshooting. If spare parts are needed, we maintain a complete inventory to ensure fast global shipping and minimize your downtime.
How do you ensure the stability and durability of the equipment?

We use premium industrial components and heavy-duty steel structures. Many of our key parts (such as motors and electronic components) are sourced from world-renowned brands to ensure 24/7 continuous operation. Every machine undergoes rigorous factory testing before shipment. Additionally, our intelligent PLC control system allows for precise adjustment of coating thickness and drying temperature.
What heating options are available for the drying oven?

To help you optimize energy costs, we offer versatile heating configurations. Depending on your local energy prices, you can choose from Natural Gas, Steam, Thermal Oil, or Electricity. Our drying systems feature advanced heat circulation technology to ensure uniform temperature distribution, which prevents turf deformation and ensures stable coating quality.
Can the machines be customized for different production speeds and widths?

Absolutely. As a direct manufacturer, we understand that “one size doesn’t fit all.” Our engineers can customize the effective width (up to 4-5 meters or more) and the length of the drying oven based on your factory space and required daily output. We tailor the motor power and heating systems to ensure the highest efficiency for your specific business scale.
What types of coating and drying production lines do you offer?

We specialize in high-performance finishing equipment for the flooring industry. Our core products include Artificial Turf Gluing & Drying Lines, Tufted/Woven Carpet Coating Lines, and specialized Mesh Belt Dryers. We provide complete end-to-end solutions, from raw turf back-coating to the final curing process, compatible with various adhesives like SBR latex or PU.